Yacht Cloud Privacy Statement

Yacht Cloud provides an online yacht booking system through our website, as well as other online platforms such as partners' websites and social media. The preservation of your privacy is of paramount importance to us. We consistently act in the best interests of our customers, maintaining clarity and transparency regarding the processing of your personal data. In the following sections, we articulate how we utilize and manage your personal data.

We reserve the right to amend this Privacy Statement periodically. Regularly visiting this page will keep you informed of any updates. In the event of changes that significantly impact you, such as those aligning with GDPR requirements, we commit to notifying you before implementing the new practices. It is imperative to discontinue our services if you find any aspect of our Privacy Statement disagreeable.

Information Collected by Yacht Cloud

Our data collection primarily encompasses standard personal details, including your name, preferred contact information, and other pertinent information related to your holiday plans (e.g., arrival time at the marina for boat readiness). Additionally, we may request reviews from you to aid fellow sailors, requiring information such as your name and the content of your review. Information may also be automatically collected from your device, such as IP address, currency preferences, browser details, and language settings, all contributing to the customization of our site for enhanced user experience.

Depending on the nature of the reservation, we may solicit additional details like your address, telephone number, payment information, date of birth, and the names of accompanying guests. It is incumbent upon you to ensure that any guests are aware of this information disclosure.

We may also receive data from partners and integrate our services with other travel partners to facilitate the availability of the yacht booking system globally.

How we use Personal Information collected about you

We will reply to your email address for the purpose for which you provide it. We may use your personal information only to send you emails to announce products or promotions related to this company. Every time we send you an email, we will give you the opportunity to choose not to receive further emails of that type. We may also use your email address to respond to feedback given about this site, and to confirm receipt of emails sent to us.

Purpose of Data Collection and Usage

Yacht Cloud aims to ensure a seamless and stress-free holiday experience for you. Information is collected to facilitate effective communication, customize your user experience, and provide pertinent information for planning your holiday. This includes activities such as obtaining a crew list to streamline marina processes and identifying your preferred language for communication. Additionally, data may be used for marketing purposes to present relevant content and keep you informed about sailing deals.

Communication and Sharing of Information

Yacht Cloud may communicate with you through newsletters, blog posts, or sharing tips related to your upcoming trip. You have the option to unsubscribe from our newsletter at any time. We may share your information with third parties for purposes such as processing yacht reservations or validating reservation details.

In cases where credit card information is used for reservations, certain details are shared with payment service providers and relevant financial institutions for transaction handling. Disclosure of personal data to competent authorities may occur when required by law or for the prevention, detection, or prosecution of criminal acts or fraud.

We affirm that your data is never sold or rented to third parties.

Security Measures Implemented by Yacht Cloud

Yacht Cloud oversees the processing of personal data described in this Privacy Statement. As a private limited liability company governed by the laws of England, we employ stringent security measures to protect your data. All information is encrypted on our servers, and access is restricted to authorized personnel. We use robust business systems and procedures to safeguard the personal information you entrust to us.

Control and Management of Personal Data

You can request an overview of your personal data or make updates by contacting us at help@yachtcloud.net.

Processing of Communications with Third Parties

For our partners, we provide an online system to store and disclose information as necessary for the provision of services, such as when sailing authorities request verification of your sailing license. We retain personal data for the duration necessary to provide our services, comply with laws, and resolve disputes.


Yacht Cloud Cookies Statement

Usage of cookies and tracking technologies is inherent in our online services, whether employed directly by us or by our business partners, including third- party service providers and advertisers. Further details on cookies and tracking technologies are outlined below.

Definition and Types of Cookies

A cookie is a small data file placed in the browser of your computer or mobile device. Yacht Cloud cookies are classified as "first-party cookies" when served by our domain. If other entities serve cookies through our websites, they are referred to as "third-party cookies." Additionally, cookies are categorized as session cookies, existing until browser closure, or permanent cookies, with a longer lifespan.

Apart from cookies, tracking technologies such as web beacons, tracking URLs, and software development kits (SDKs) are employed. Web beacons are tiny graphics delivered to your device, serving to retrieve information. Tracking URLs ascertain the source of website or app usage, while SDKs function similarly to cookies and web beacons.

Purpose and Use of Cookies

Cookies serve various purposes, including recognizing users across website pages, collecting information about user activity, and improving website functionality. Technical and functional cookies are utilized to ensure the proper functioning of our website and enhance user experience. Analytics cookies provide insights into visitor behaviour, aiding in website improvement. Commercial cookies, including third-party cookies, personalize advertisements based on browsing activities.

Your Choices and Control Over Cookies

Users can manage cookie preferences through browser settings or utilize opt-out tools provided by certain third-party service providers. However, disabling cookies may impact the functionality of our website.

In summary, Yacht Cloud is committed to safeguarding your privacy through transparent communication, robust security measures, and responsible data management practices. If you have specific queries or require further clarification, please contact us at help@yachtcloud.net.