Legal
Terms and Conditions
Last updated: 1 January 2026
1. Service Description
Yacht Cloud (“we”, “us”, “our”) operates a luxury gulet charter enquiry and recommendation service via the website yachtcloud.net (the “Website”). We act as an intermediary connecting prospective charter guests with yacht owners and charter operators across the Mediterranean.
We do not own or operate the yachts featured on our Website. We provide curated recommendations, itinerary guidance, and booking facilitation. The charter contract is between you and the yacht owner or charter operator.
2. Use of the Website
By accessing and using this Website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Website.
- You must be at least 18 years of age to use our services.
- You agree to provide accurate and complete information when submitting enquiry forms.
- You may not use the Website for any unlawful purpose or in any way that could damage, disable, or impair the Website.
3. Enquiries and Recommendations
When you submit an enquiry through our Website, we will use the information you provide to recommend suitable yachts and itineraries. Our recommendations are based on our professional expertise and available fleet information.
- Submitting an enquiry does not constitute a booking or contract.
- Yacht availability, pricing, and specifications are subject to change without notice.
- We aim to respond to all enquiries within 24 hours during business days.
4. Pricing and Payment
All prices displayed on the Website are indicative and in Euros unless otherwise stated. Final charter pricing is confirmed at the time of booking and is subject to:
- Yacht availability for your requested dates.
- Seasonal variations and any applicable discounts or surcharges.
- Additional costs such as fuel, port fees, provisions, and crew gratuities, which are typically payable separately.
Payment terms, schedules, and methods will be specified in the charter agreement between you and the yacht owner or charter operator. Typically, a deposit of 50% is required at the time of booking, with the balance due 8 weeks before the charter start date.
5. Cancellation Policy
Cancellation terms are governed by the charter agreement between you and the yacht owner or operator. General cancellation terms typically include:
- More than 90 days before charter: deposit may be refundable less an administration fee.
- 60–90 days before charter: 50% of the total charter fee may be forfeited.
- Less than 60 days before charter: 100% of the total charter fee may be forfeited.
We strongly recommend purchasing comprehensive travel and cancellation insurance before finalising your charter booking.
6. Limitation of Liability
To the fullest extent permitted by law:
- Yacht Cloud shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website or our services.
- We do not accept liability for any loss, damage, injury, or delay arising from the charter itself, as the charter contract is between you and the yacht owner or operator.
- We make reasonable efforts to ensure the accuracy of information on the Website, but we do not guarantee that all content is complete, accurate, or up to date.
- Our total liability in any event shall not exceed the fees paid to us (if any) in connection with the specific enquiry or service.
7. Intellectual Property
All content on this Website, including text, images, graphics, logos, and design, is the property of Yacht Cloud or our licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
8. External Links
Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or availability of these external sites.
9. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of the Website following any changes constitutes your acceptance of the revised terms.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
- Email: hello@yachtcloud.net
- Phone: +44 330 001 0814
- Address: Courier Point, 13 Freeland Pk, Wareham Rd, Poole BH16 6FH
See also our Privacy Policy and Cookie Policy.